Run a bigger shop without building a bigger office.
Rivvet gives you AI employees trained on your business to answer calls, follow up leads, book jobs, and keep customers moving. They work 24/7 inside the rules you approve.
- Trained on your business
- Uses your number and calendar
- Rules approved by you
- Value aligned pricing
Why shops switch
The front office leaks quietly.
Not one dramatic failure. A missed call here, an unanswered estimate there, a review that never got requested. It compounds while everyone is busy doing the actual work.
- Calls you never hear about After-hours and mid-job calls hit voicemail, and voicemail loses to whoever picks up.
- Estimates that die quietly The quote goes out, nobody follows up, and the customer books the shop that did.
- An owner doing three jobs Every text, reschedule, and review request lands on you after the trucks park.
How the work moves
One connected front office. Every job, start to booked.
A call comes in and Rivvet runs the whole path in seconds, checking your rules before it acts. One system, end to end, not five disconnected tools.
- Demand hitsMissed call, text, or web lead
- Rivvet answersIn your shop's voice, right away
- Checks your rulesTrade, service area, calendar
- Books the jobRight window, right tech, held
- Briefs the ownerWhat booked, what needs you
Your business. Your rules. Rivvet does the work.
You approve the playbook. Rivvet follows it.
Rivvet is trained on your services, service area, hours, pricing rules, calendar, qualification rules, and voice. You approve the playbook before Rivvet starts working.
- Your rules & approvalsYou decide what runs on its own and what waits for you.
- Your service area & tradeLoaded before it answers, so every reply fits your shop.
- Your brand voice & marketingCampaigns and replies sound like you, and you approve the send.
- Your reviews & reputationReview requests and responses, handled on your terms.
The team
Six AI employees. One front office.
Each one owns a job your phone, calendar, and follow-ups need done. Hover a node to see what it hands you.
Recovers missed demand by answering calls, qualifying urgency, and booking clean jobs.
Your front office, at work
Every call answered. Every lead worked. Every job booked.
Not an answering service and not a chatbot. Rivvet runs the front office on the number and calendar you already use, checks your rules before it acts, and hands you only the calls that need a person. Pick a job and watch it move.
Picked up in your shop's voice, qualified for urgency, then booked or escalated. No voicemail, no missed job, no after-hours gap.
Estimates and quiet leads get followed up by text in your tone, on your schedule, until they book or tell you to stop.
Real availability, right window, right tech. Rivvet holds the slot and confirms it, so the board reflects what is actually happening.
One short read: what booked, what got answered, what came back, and the calls that need you. No dashboard to dig through.
My AC quit and it's 84 inside. Can someone come today?
I can help with that. I have a 2 to 4 window open today, want me to hold it and text you the tech's ETA?
Yes, please do.
Booked. You're on the board for 2 to 4 with confirmation on the way, and I flagged it for the owner as a same-day AC repair.
Speed decides who wins the job: reach a new lead within the hour and you're about 7x more likely to qualify it than waiting even an hour longer. Harvard Business Review, 2011
See your front officeRivvet takes on the calls, follow-up, and booking you would otherwise hire out or never get to, while you keep control of every rule and keep the human touch where it matters.
Straight answers
The questions owners actually ask.
Will it sound like a robot?
Rivvet is tuned to your shop and answers in a natural voice. You hear it and approve the voice before it ever takes a real call.
Does it use my current phone number?
Yes. Rivvet runs on the number, calendar, and booking rules you already have. No new line, no porting, no system to rip out.
Will my team have to learn another app?
No. Rivvet works through the phone, calendar, and front-office tools your team already uses. They keep working the way they do today.
What happens when it is not sure?
It escalates to you, using the rules you approve before launch. Rivvet books the job or hands it to you. It does not guess on the calls that matter.
What does it cost?
Less than one hire, with pricing tied to the jobs Rivvet books for you. See pricing.
Grow the business. Not the payroll.
Add front office capacity without another hiring cycle.
Rivvet answers calls, works leads, and books qualified appointments 24/7. See how value aligned pricing works.
See what Rivvet would do for your shop.
Enter your shop and watch the front office map fill in. Takes about ten seconds.
Get the route map for your trade first.
Want the math first? Open the missed-call calculator
Enter your numbers above to see the estimate.
Want plan details first? Compare plans and pricing